TERMS AND CONDITIONS OF SERVICES
The Client unconditionally accepts the following terms and conditions.
- The ‘Hire Company’ is Hire in Style.
- The ‘Client’ refers to any individual, firm or corporation hiring equipment or that appoints services from the ‘Hire Company’.
- The ‘Equipment’ refers to all marquees, furniture, homewares, lighting and accessories supplied to the ‘client’.
- The ‘Event date’ is the day of the wedding or event supplied by the ‘client’ to the ‘hire company’.
The documents supplied for the client remains at all times the property of the hire company. The client acknowledges that they are liable for any copyright to these documents.
CONDITIONS OF SERVICES
Set up services of the hired equipment from Hire In Style will begin from the delivery or pick up date specified by the hire company and shall be collected or returned to Hire in Style by the date specified by the hire company, usually the date of the event. Any extension period must be agreed to by Hire in Style otherwise additional fees will apply and will be charged at an hourly rate for each Hire In Style team member. Pack down of hired items is not included unless noted on your invoice.
A minimum of $1,000 needs to be spent on hired items for events held in Southwest WA and a minimum of $2000 for the Great Southern, Wheatbelt and Perth area. Travel for set up is quoted separately and in addition to travel for the hire items.
To offer security to the client and Hire in Style, a 40% non-refundable deposit of the overall service amount is required to be paid in order to confirm the booking of a service. Quotes may be issued; however, services cannot be held until the deposit has been received.
Credit card details are required as part of the booking process. These details are kept on file during the hire period as security.
The client is required to provide the following information to the hire company no later than 21 days prior to the event date in order for set up services to proceed. Detailed floor plan showing where all hire items are to be placed, final guest numbers, copy of the final printed seating chart (if applicable), Number of menus to be placed out (if applicable), number of place cards to be placed out (if applicable), images showing how you would like the crockery, cutlery, glassware, napkins and stationery placed on the tables (if applicable) and images or a floor plan showing how you would like the styling items placed on the tables.
It is required that all stationery is to be in order as per the seating chart.
It is required that you supply fixing equipment for any signage to be hung or fixed.
For guests numbers under 50 pax, one team member from the hire company will attend to complete set up. For guest numbers between 50 and 100, two team members from the hire company will attend to complete set up. For guest numbers between 100 and 150 there will be either two or three team members as required from the hire company in attendance to complete set up.
Set Up + Coordination:
Conditions of service are the same as those outlined in Set Up and in addition to this, include the following.
Services will begin from the date specified by the hire company that the 40% non-refundable deposit for the specific service has been received. Services will cease at the date and time specified to the client. Services will be outlined in their invoice and include the hours allocated for the service.
A minimum of $2,000 needs to be spent on hired items for events held in Southwest WA and a minimum of $3,000 for the Great Southern, Wheatbelt and Perth area. Travel for set up is quoted separately and in addition to travel for the hire items.
The client is required to provide the following information to the hire company as soon as the information is known in order for coordination services to proceed. Supplier details including business name, contact person, phone number and email address. Items and services each supplier is providing for the event date.
The client confirms that they are aware that the hire company will communicate with the clients employed and engaged suppliers to coordinate their day and they may not be privy to all correspondence between suppliers.
The client confirms they will supply 1 x supplier meal for this service for the on the day coordinator.
Set Up + Coordination + Styling:
Conditions of service are the same as those outlined in Set Up and Set Up + Coordination and in addition to this, include the following.
A minimum of $3,000 needs to be spent on hired items for events held in Southwest WA and a minimum of $4,000 for the Great Southern, Wheatbelt and Perth area. Travel for set up is quoted separately and in addition to travel for the hire items.
The client is to receive a mood board of the concept and is only granted five changes within that mood board. The client can opt to change their entire mood board however only one complete style change is allowed. Additional fees will apply should more than two mood boards be created for the client and will be charged at an hourly rate determined by the hire company. The mood board and concept are to be finalised no later than 60 days prior to the event date and no further changes can be made to the mood board at this time.
|DETAILS||ON THE DAY SET UP||ON THE DAY SET UP + COORDINATION||ON THE DAY SET UP + COORDINATION + STYLING|
|Set Up of Crockery||✓||✓||✓|
|Set Up of Cutlery||✓||✓||✓|
|Set Up of Glassware||✓||✓||✓|
|Set Up & Placement of Linen||✓||✓||✓|
|Steaming of Linen||✓||✓||✓|
|Placement & Set Up of Stationery||✓||✓||✓|
|Placement & Set Up of Florals (Florists usually do this)||✗||✗||✗|
|Pack Down||Quoted upon request||Quoted upon request||✓|
|Moodboard of Styling Concept||✗||✗||✓|
|Recommendation of Suppliers||✓||✓||✓|
|Liaising with Suppliers||✗||✓||✓|
|Obtaining Quotes from Suppliers||✗||✗||✗|
|One Venue Visit||✗||✗||✓|
|Wedding Planning Service||✗||✗||✗|
The Client may cancel an order, though please note cancellation fees will occur. No cancellation by the client is valid unless it has been acknowledged in writing by the hire company. Fees and charges are as follows;
Booking deposits paid are non-refundable to cancellation, change of date or change-of-mind.
Any refunds will incur an administration fee of $95.00; your refund will be less this amount.
Cancellations before 21 days are eligible for a refund, less the booking deposit and the $95.00 administration fee.
Cancellations within 21 days prior to the event date will be refunded the delivery and pick up fees only. The refund will be less the administration fee. The hire items and services dollar amount will not be refunded as this is considered loss of opportunity.
Cancellations of bookings/events due to weather shall still be subject to the cancellation policy above. The hire company is in no way responsible for intemperate weather that may cause the client to cancel their booking.
Standard travel fees apply to services that occur between 8am and 5pm Monday to Friday, and 8am until 1pm on Saturdays. The client will incur an additional fee for any out-of-hours, timed, late night/ midnight, Sunday and Public Holiday travel.